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Device Trade-In Solution

Our trade-in solutions make it easy to securely reinvest the value of old IT assets towards upgrades.

Trade-in your device

How it works


Check the quote of the device(s) you want to trade and send us a request


We evaluate the devices and offer a final price


Once confirmed, trade-in devices are securely wiped of data and digital certificates are provided


The price of the new purchase device is adjusted based on the trade-in device


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Trade-in your device

– Select the device you want to trade in to get quotes.
– We offer free doorstep evaluation and pick-up service to make it convenient for you.
– Complete the trade-in process and receive instant Etisalat voucher.

We understand data privacy is a genuine concern. We recommend that you do a factory reset before handing over the device.
We could also erase data on your phone and tablet for a small fee, using internationally approved software (used by leading brands in the USA and Europe). The data erasure will be done in your presence and takes an average of 2 to 3 minutes. Once completed we will instantly send you a data wipe certificate as proof of data erasure.

Android Erasure

High Level (3 Times) – DoD 5220.22-M – Overwrite the data with a value, then with the inverse of that value, then with a random value, verifying the write after each step. The first two wipes theoretically pull the magnetic field fully in one direction, then fully in the other, eliminating any residue of the original value. Data is overwritten in 1st pass with 0’s, 2nd pass with 1’s, and the last pass with random segments for data sanitization.

iOS Erasure

The defaulted Erasure for iOS is Secure Cryptographic Erase. The data on the device is encrypted by default, a new AES-256 encrypted file system is added and the old encryption keys are permanently removed during the erasure process. Once the device Secure Erase is completed we can regain the connection to the device and update the Erasure status. This encrypted file system replacement makes the recovering of old data impossible.

By trading in your device, you can save money on the purchase of a new device. Additionally, you contribute positively to the environment and the circular economy by giving your device a second life.

The final price for your device will be determined after the evaluation process.
We offer a free doorstep evaluation and pick-up service to make it convenient for you.

In the case of non-functioning devices, our trade-in partner will have the sole discretion to resell or responsibly harvest components/raw materials in an environment-friendly manner.

The money from the trade-in will be credited against your new purchase, reducing the overall cost. Alternatively, you can choose to receive a credit voucher that can be redeemed for your bills or other services.

The end-to-end trade-in process typically takes 1-2 days, ensuring a quick and hassle-free experience for customers.

Yes, we can provide you with an online green certificate when you trade in your old device, affirming your contribution to sustainability.

Absolutely! You can trade in a device from one category and use the value to upgrade to another category, giving you flexibility and choice.

You can use any of the following in original (no copies or photos):
– Emirates ID
– Driving license